Return Policy

At Geogadgets, we aim to ensure your complete satisfaction with your purchase. Please read our return policy carefully to understand your rights and responsibilities as a customer.

3-Month Return Policy

We offer a 3-month return policy from the date of purchase. If you are not satisfied with your product, you may return it within this period, provided it meets the following conditions:

• Condition of Returned Items: Returned items must be in their original condition, including all packaging, accessories, and documentation.
• Customer-Damaged Items: We do not accept returns for items that have been damaged due to customer misuse, neglect, or any form of alteration.
• Earbuds and Hygiene Products: For hygiene reasons, we do not accept returns for earbuds or any items that have been used in the ear. Please make your selection carefully.

Quality Assurance

At Geogadgets, we believe in providing value for money. While our products are competitively priced, we emphasize that higher-priced items generally offer better quality and features. We encourage you to review product details and specifications thoroughly before making a purchase to ensure it meets your expectations.

How to Initiate a Return

To initiate a return, please contact our customer service team with your order details and reason for the return. We will guide you through the process and provide you with a return authorization and shipping instructions.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund within 10 business days. The refund will be issued to the original payment method used for the purchase.